faq

SHIPPING

  1. We are partnered with leading nationwide couriers in order to fulfill nationwide orders.

  2. Shipping rates vary depending on the delivery address and package specifications.

  3. Shipping Lead Time:

  • GMA: 1-2 working days

  • Luzon: 2-4 working days

  • Visayas: 3-5 working days

  • Mindanao: 3-5 working days

*shipping lead time may adjust accordingly should there be any delays experienced by our third party logistics partners.

RETURNS

We carefully inspect each product before arranging deliveries to our valued customers. On the event of damaged returns scenario, you may email the following details to us at hello@glowwsy.com.ph

  • Order Reference Number

  • Supporting photos and videos for the claim

  • Invoice copy